* Bonuses * Comp & Benefits for Global Staff Special Interest Group * Deferred Compensation * Differentials * Executive Compensation * Expat Compensation * FSN Schedules / LCN Compensation Plans * Incentive Plans * Intern / Volunteer Wages * Local Employee Compensation * Market Adjustments * Merit Increases * Overtime * Payroll * Referral Bonus * Salary Benchmarking & Surveys * Severance * Tax Compliance * TCN Compensation * Total Compensation Philosophy Highlighted and Helpful Documents: Compensation Consulting Companies Salary Administration Procedures Compensation Philosophy & Standards (sample from I-TECH) Salary Benchmarking Resources from InsideNGO FSN Resources (tables used by Dept of State for determining payment of local national employees): FSN Library FSN Compensation Policy Guidance and Charts FSN Scale Definition for Bagdad, Iraq
Finding and Using Legal Counsel: List of Inside NGO Member Recommended Local Legal Counsels Questionnaire for legal counsel when starting operations in a new country HR: Opening an Office - HR and Legal Considerations Field Employee Handbook Template & Sample Policies FSN Compensation Policy and Guidance Charts HR Field Audit and Compliance - Templates and Guide Compensation benchmarking resources for Expats/TCNs and Local Employees Recruitment and Job Posting Suggestions from members Risk Management and Insurance: Sample Broker Questionnaire Comprehensive Insurance Programs for War/Terrorism Regions NATLEX - Source for Local Labor Laws IT: Field Office Technical Recommendations when setting up a new office Banking and Finance: Moving Funds When Your Options are Limited Sample Foreign Exchange Policy Template
Benefits of a CRM: Quality and efficiency - can track every interaction with a donor or recipient Decrease in overall costs - one-stop shop for contact management Decision support - can report on one person, one donor agency, or a sector Enterprise ability - scales up to hundreds of locations and thousands of staff Constituent Attention - engages stakeholders on an individualized basis with custom emails, phone calls and social media Increase opportunities - identifies larger trends in development, programming, results of activism and individual donor trends Challenges of implementing a CRM in the NGO environment: Complexity of installation and configuration Non-standard user intefaces Lack of easy to read reports High cost Poor usability among NGO staff Security concerns of putting all constituent tracking information in one application CRM recommendations
Meeting with Dir. Rodgers 3-13.pdf
Reliability is improved if multiple redundant sites are used, which makes well-designed cloud computing suitable for business continuity and disaster recovery. Scalability and Elasticity via dynamic ("on-demand") provisioning of resources on a fine-grained, self-service basis near real-time, without users having to engineer for peak loads
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